Tag: investigations

From Questions to Insight: Conversational AI in the Investigator’s Workflow

Natural language AI tools are changing how investigators interact with data—allowing teams to move from technical queries to conversational exploration, surface narratives faster, and build early case understanding with less friction. For corporate investigations, this shift brings clear efficiency gains, but also new challenges around accuracy, defensibility, and over-reliance.

This free webinar will explore how investigators are using conversational AI in day-to-day workflows, where it delivers real value, and where caution is required. Drawing on practical experience and emerging capabilities—including in-platform conversational experiences such as Relativity’s aiR Assist—the discussion will examine how investigators can better understand actors, relationships, and events within their data, uncover insight earlier, and accelerate case strategy while maintaining control, rigor, and trust.

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Panel

Erica Albertson
Director AI Transformation, International, Relativity

Erica Albertson is the Director of AI Transformation International at Relativity, where she is a recognised thought leader and trusted advisor guiding organisations through the adoption of generative AI. Working across EMEA, she partners with senior executives, innovation leaders, and legal technology teams to shape AI strategy, drive product adoption, and lead transformational change at scale. At Relativity, Ms. Albertson acts as a bridge between customers and cross-functional teams, ensuring international market needs, regulatory considerations, and jurisdictional differences are reflected in global AI strategy and go-to-market execution. She is a key international subject-matter expert for the aiR suite, supporting adoption across review, privilege, and case strategy.

 

Basha Galvin
COO, ACi

Basha started her career with the Metropolitan Police and moved to the City of London Police Fraud Unit, covering money laundering, trade finance fraud, bribery and corruption. Basha left the police and moved to Citigroup for four years, moving to Barclays plc in 2006 as Head of Investigations & Whistleblowing for Wealth & Investment Bank. In 2018 Basha moved to the Oil & Gas Industry as Head of Investigations for Tullow Oil Plc leaving in late 2020. In early 2021 Basha moved to Lloyds Banking Group managing Conduct Investigations and in November 2022 commenced a role as Senior Investigations Manager at British American Tobacco. Basha is a seasoned financial crime investigator in the public and corporate sector. She has led and managed global investigations teams, provided investigations training and built case management systems. During her career, Basha has had the opportunity to work in a number of jurisdictions including the USA, APAC and EMEA developing investigation models and collating evidence for civil and criminal prosecutions. Basha was named as one of the “Top 40 in-house” investigation professionals by Global Investigations Review.

 

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ACi Portugal Investigations Forum

Join us for the 2026 ACi Portugal Investigations Forum, where compliance professionals, investigators, HR leaders, and legal experts will gather to explore the evolving landscape of corporate investigations in Portugal.

As technology reshapes how we uncover truth and ensure accountability, this forum brings together leading voices to address the critical challenges facing today’s investigators. From understanding new regulatory expectations around whistleblowing to harnessing the power of AI in discovery, we’ll examine how innovation is transforming investigative practices while navigating the complex interplay between compliance, privacy, and human resources.

Featuring insights from Portugal’s Anti-Corruption Authority, expert panels on the compliance-HR relationship, and cutting-edge perspectives on AI-driven investigations, this half-day forum offers an invaluable opportunity to learn from peers, challenge your thinking, and build connections that matter.

Whether you’re refining your investigative procedures, adapting to new regulatory requirements, or exploring how technology can enhance your work, this forum will equip you with practical insights and fresh perspectives to take back to your organization.

Limited places available. Secure your spot today.

 

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Estratégia e planejamento de investigação interna

Participe de um webinar essencial, desenvolvido para profissionais de compliance, equipes jurídicas, profissionais de RH e especialistas em gestão de riscos que desejam aprimorar a abordagem de suas organizações em relação a investigações internas. Esta sessão gratuita fornecerá a você estruturas práticas e estratégias comprovadas para conduzir investigações mais eficazes, eficientes e juridicamente sólidas.

O que você aprenderá

Planejamento Estratégico de Investigações
Descubra como estabelecer protocolos de investigação robustos antes que os problemas surjam. Abordaremos o desenvolvimento de gatilhos claros para iniciar investigações, a formação da equipe certa, a determinação do escopo apropriado e a criação de fluxogramas de decisão que orientem sua resposta a diferentes tipos de alegações. Aprenda a diferenciar entre assuntos que exigem ação imediata e aqueles que podem seguir procedimentos padrão.

Gestão de Custos e Otimização de Recursos

Investigações internas podem se tornar rapidamente caras se não forem gerenciadas adequadamente. Exploraremos técnicas para controlar custos sem comprometer a qualidade, incluindo quando lidar com os assuntos internamente versus contratar consultoria externa, como aproveitar a tecnologia para revisão de documentos e entrevistas e estratégias para coleta eficiente de evidências. Você aprenderá a criar orçamentos e cronogramas realistas que estejam alinhados com os recursos da organização.

Evitando Erros Críticos

Com base em estudos de caso reais, examinaremos as armadilhas mais comuns que prejudicam as investigações: escopo descontrolado, documentação inadequada, conclusões precipitadas, conflitos de interesse e falhas de comunicação. Compreender esses erros ajudará você a implementar salvaguardas e controles de qualidade em todo o processo de investigação.

Melhores Práticas para Investigações Modernas

Explore abordagens contemporâneas, incluindo preservação de evidências digitais, técnicas de entrevista remota, considerações sobre privacidade de dados e manutenção da confidencialidade em um ambiente de trabalho interconectado. Discutiremos como equilibrar rigor e agilidade e como garantir que suas descobertas sejam defensáveis ​​caso sejam analisadas por órgãos reguladores ou em processos judiciais.

Quem Deve Participar

Este webinar é ideal para qualquer pessoa responsável ou envolvida em investigações no ambiente de trabalho, incluindo profissionais de compliance, consultores jurídicos internos, líderes de recursos humanos, equipes de auditoria interna e investigadores corporativos. Inscreva-se hoje para garantir sua vaga e receber acesso a recursos complementares, incluindo listas de verificação de investigação, modelos de protocolos e a gravação da sessão.

 

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Painel

Dercio Carvalheda

Dercio Carvalheda é consultor de governança, especialista em compliance corporativo, advogado e membro certificado de conselho, especializado em gestão de riscos e investigações internas. Ele é formado em Direito pela Universidade Federal do Estado do Rio de Janeiro (2000) e é advogado licenciado no Brasil. Iniciou sua carreira na advocacia privada antes de ingressar na Polícia Federal brasileira em 2003, onde atuou como Investigador Chefe. Ao longo de quase duas décadas, liderou investigações sobre crimes financeiros, corrupção, desvio de verbas públicas, casos de assuntos internos, entre outros.

Em 2020, Dércio se aposentou do serviço público e se especializou em Compliance na Ibmec. Retornou à advocacia privada e, de 2021 a 2022, atuou como Gerente Sênior de Forense na EY (Ernst & Young) no Rio de Janeiro, com foco em investigações de fraudes corporativas e gestão de riscos. Sua expertise se concentra em desvendar como a fraude ou a má conduta ocorreram — não apenas para relatar os fatos, mas também para identificar lacunas subjacentes, ajudando as organizações a entender melhor e fortalecer suas estratégias de prevenção.

 

Queila Oliveira

Queila Oliveira traz consigo mais de uma década de experiência na área de auditoria. Atualmente, como Diretora de Auditoria Interna, Riscos e Compliance da RHI Magnesita, ela desempenha um papel multifacetado que abrange a liderança de auditorias e investigações, bem como iniciativas de avaliação de riscos e conformidade, tanto interna quanto externamente. Com experiência como Especialista em Auditoria na Anglo American, ela se especializa em procedimentos de auditoria interna. Queila formou-se em Ciências Contábeis pela Universidade Federal de Minas Gerais em 2014 e aprimorou suas habilidades na Deloitte Touche Tohmatsu, onde ascendeu ao cargo de Auditora Sênior. Sua trajetória profissional inclui a obtenção de um MBA em Auditoria Interna e Práticas de Compliance em 2021, ampliando ainda mais sua expertise.

 

Ian Cook

Ian Cook é Managing Director da StoneTurn, atuando no escritório de São Paulo, e integra a equipe global de compliance, investigações e inteligência corporativa. Com mais de 20 anos de experiência, lidera investigações complexas envolvendo fraude, corrupção e má conduta de funcionários para empresas multinacionais, governos e grandes escritórios de advocacia, além de coordenar investigações estratégicas em suporte a litígios e projetos de implementação e aprimoramento de programas de compliance e integridade corporativa.

Antes de ingressar na StoneTurn, foi diretor sênior na Kroll e ocupou posições estratégicas de compliance no mercado financeiro, incluindo Head de Compliance do Barclays Bank no Brasil. Atuou durante sete anos na Nova Zelândia, onde foi Gerente Executivo de Prevenção à Lavagem de Dinheiro no ASB Bank. Naquele país, integrou o grupo de trabalho relacionados à revisão da legislação de prevenção à lavagem de dinheiro, com interação direta com reguladores e legisladores.

 

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News

ACi Launches Industry-First Certified Corporate Investigator (CCi) Course

Association of Corporate Investigators Launches Industry-First Certified Corporate Investigator (CCi) Course

Comprehensive 19-Module Certification Addresses Critical Gap in Professional Standards for Global Investigations Community

London, UK – 1 December 2025 – The Association of Corporate Investigators (ACi) today announced the launch of the Certified Corporate Investigator (CCi) course, the first comprehensive professional certification designed specifically for corporate investigators worldwide. The CCi was officially unveiled at the ACi Symposium held at White & Case LLP’s London offices, with the announcement made by Simon Scales and members of the ACi Executive Committee.

The launch marks a significant milestone for the corporate investigations profession, which until now has lacked a unified, globally recognised standard for training and certification. As organisations face increasingly complex investigations spanning multiple jurisdictions, involving sophisticated digital evidence, and subject to heightened regulatory scrutiny, the need for standardised investigative practices has never been more critical.

“For too long, corporate investigators have operated without the professional framework that other disciplines take for granted,” said Simon Scales at the launch event. “The CCi changes that. This certification demonstrates that we, as a profession, are committed to the highest standards of competency, ethics, and rigour in how investigations are conducted.”

Comprehensive Training for Modern Investigators

The CCi course comprises 19 modules covering the complete investigation lifecycle, from initial triage and assessment through to evidence presentation and stakeholder management. Developed by experienced in-house investigators with decades of collective expertise across all sectors, the curriculum addresses real-world challenges faced by practitioners daily.

Key modules include:

  • Investigation Principles, Governance & International Guidance
  • Investigation Policy & Procedures Development
  • Cross-Border Investigations & Multi-Jurisdictional Challenges
  • Digital Forensics, Data Privacy & OSINT
  • Investigative Interviewing Techniques
  • Investigation Reporting & Giving Evidence
  • Whistleblowing Investigations
  • Stakeholder Management & Forensic Accounting Integration

The course is delivered through a flexible, self-paced online platform. Each module combines theoretical learning with practical application through real-world case studies, interactive exercises, multimedia content, and knowledge assessments.

Addressing Industry-Wide Challenges

The ACi identified several critical gaps in the current landscape that the CCi directly addresses:

  • Lack of Standardisation: Inconsistent investigation methodologies across organisations lead to varying quality and defensibility of outcomes
  • Fragmented Training: No comprehensive educational pathway covering all aspects of corporate investigations
  • Professional Recognition: Limited formal credentials for investigators to demonstrate competency
  • Global Complexity: Cross-border investigations require understanding of multiple legal frameworks, data protection regimes, and cultural considerations

“We’ve seen too many investigations falter not because of bad intentions, but because of inadequate training and preparation,” noted Steve Young, CEO, ACi. “The CCi provides the framework, methodology, and practical skills that investigators need to conduct thorough, ethical, and defensible investigations.”

Built by Practitioners, For Practitioners

What distinguishes the CCi from general compliance or legal training is its focus on the practical realities of conducting investigations. The course draws on the Corporate Investigators’ Handbook and has been enhanced by insights from skilled in-house investigators working across all sectors, from financial services to technology, healthcare to manufacturing.

The curriculum includes:

  • Real-world case studies demonstrating complex scenarios
  • Interactive learning tools and exercises
  • Bite-sized learning segments with audio/video content for learning “on the move”
  • Regular knowledge checks and assessments
  • A comprehensive 100-question final examination

Upon successful completion, candidates receive professional certification recognised by leading organisations globally as the standard for investigative competency.

Who Should Enrol

The CCi is designed for a broad spectrum of professionals involved in corporate investigations:

  • Corporate investigators (misconduct, fraud, financial crime, regulatory, health & safety)
  • Ethics, compliance, business integrity, and risk professionals
  • HR, legal, and internal audit specialists conducting or supporting investigations
  • Consultants engaged in investigative work
  • Organisations seeking to build or strengthen internal investigation capability

No prior qualifications are required, making the CCi accessible to those starting their investigations career while providing a consistent competency framework for experienced practitioners.

Team Training and Professional Development

Recognising that investigation quality depends on team capability, the ACi offers group enrolment options with discounted rates for organisations training multiple investigators. This makes the CCi an ideal solution for businesses establishing or enhancing their investigation functions.

“The CCi certification is the ideal starting point for in-house investigations teams who want to upskill their workforce,” Scales explained. “It ensures everyone has access to the same foundational learning and can operate to consistent standards aligned with the ACi’s investigation principles.”

About the Association of Corporate Investigators

Established in 2018, the Association of Corporate Investigators is the leading independent professional body and industry voice for the global corporate investigations community. The ACi serves as a comprehensive platform for all investigative roles and activities – irrespective of sector – fostering a global community of more than 500,000 professionals.

The ACi was created to address the growing need for enhanced governance and best practices within corporate investigations at every level. At its core, the ACi is committed to ensuring that all investigations are conducted with rigour, following key principles and adhering to the highest professional standards.

ACi members include Heads of Investigations, Chief Risk Officers, Heads of Global Security, Chief Compliance Officers, HR professionals, legal counsel, forensic accountants, investigation consultants, technology providers, and those starting their investigations careers.

Enrolment and Availability

The CCi course is available to ACi members through the ACi Academy, a dedicated online learning platform. Individual enrolment is priced at £999, with group discounts available for organisations enrolling multiple participants.

For more information about the Certified Corporate Investigator course, including detailed curriculum information and enrolment procedures, visit: https://my-aci.com/aci-academy/cci/

To become an ACi member and access the CCi certification, visit: https://my-aci.com/membership/apply/

Contact Information:

EDITOR’S NOTES

About the ACi Symposium

The CCi launch took place at the ACi Symposium, an annual gathering of investigations professionals, hosted at the prestigious offices of White & Case LLP in London. White & Case, a global law firm with more than 2,500 lawyers worldwide and a leading practice in investigations and compliance, provided the venue for this landmark announcement. The Symposium brought together senior investigations professionals, compliance leaders, and industry experts to discuss emerging trends and challenges in corporate investigations.

About Simon Scales

Simon Scales serves as a key figure in the ACi leadership and has been instrumental in developing the CCi course.

Key Statistics

  • 19 Modules: Comprehensive coverage of investigation lifecycle
  • 30-40 Hours: Self-paced learning duration
  • 500,000+ Professionals: Global ACi community
  • £999: Individual enrolment fee
  • Since 2018: ACi established to raise standards in corporate investigations

CCi Course Highlights

“Superb – a fabulously high-quality course that hits all the marks. We have been waiting for this!” – Early Course Reviewer

“Extremely well-constructed and educational” – Course Participant

Offshore Alert London 2025

The leading event on intelligence, investigations, and asset recovery in high-value international finance, curated by editor David Marchant (175+ financial crimes exposed).

Audience: Corporate investigators, litigators, asset-recovery and insolvency counsel, funders, banks, enforcement officials, and in-house teams.

Exclusive ACi Member Rate: £795 (fixed partnership rate, no deadlines). Members can register via this link .

ACi APAC Banking and Financial Services Investigation Forum

Elevate your investigation expertise at Asia-Pacific’s premier financial services forum.

Join leading investigators from across the APAC region for this exclusive one-day intensive conference designed specifically for internal investigation professionals. This specialised forum brings together cutting-edge methodologies, regulatory insights, and emerging threats shaping the future of financial services investigations.

View the full agenda here.

 What you’ll gain:

  • Regulatory intelligence: Stay ahead with global regulatory updates affecting investigation practices
  • AI innovation: Discover how artificial intelligence is revolutionising banking investigations
  • Best practice frameworks: Master whistleblowing protocols and Speak-Up Program implementation
  • Digital forensics: Enhance your cyber investigation and digital forensics skills
  • Financial crime insights: Understand current threats and trends impacting the sector

Premium learning experience: This comprehensive program features expert-led presentations, interactive sessions, and valuable networking opportunities with industry peers. From dignity at work investigations to financial crime prevention, this forum covers the full spectrum of modern investigation challenges.

Who should attend: This exclusive event is designed for:

  • In-house investigators – from banking and financial services organisations
  • In-house compliance professionals – managing investigation frameworks
  • In-house legal counsel – specialising in financial services investigations

Please note: This forum is restricted to in-house investigators, compliance officers, and legal counsel only.

Location: Barclays Pune Campus, India

Format: Full-day in-person conference with networking opportunities

Don’t miss this opportunity to connect with APAC’s investigation community and enhance your professional expertise in this rapidly evolving field.

 

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Forum Kindly Hosted By

Event sponsored by

 

ACi Symposium 2025

The ACi Symposium serves as the premier annual gathering for professionals within the investigations community. This flagship event offers a distinguished platform for learning, networking, and the exchange of expertise. It is a valued occasion to reconnect with long-standing colleagues and to forge new relationships across diverse industries and global regions.

This year we are kindly hosted by White & Case in London.

Topics we’ll explore include:

AI and Investigations
Bribery and Corruption
eDiscovery, Managed Review and Investigations
Social Media and OSINT
Investigating Risks to the Corporate C-Suite

Click here for the agenda.

Click here for the speaker line-up.

 

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Hosted by

Sponsored by

Safety For Investigators

Investigators face unique security challenges when operating in unfamiliar environments, from criminal threats like armed robbery and kidnapping to terrorism, targeted criminality from competitors or government actors, and environmental risks including medical emergencies and civil unrest. Our free webinar sponsored by  Control Risks provides essential knowledge and practical strategies to keep you and your team safe while conducting investigations in challenging locations worldwide.

The webinar covers three key areas:

  1. Personal Security Fundamentals (including ISO 31030 travel risk management standards, threat assessment, preparation protocols, situational awareness techniques like Cooper’s Color Code and OODA Loop, profile management, and digital footprint security)
  2.  Working with Armed Security Teams (featuring a real-world case study from a Somalia deployment with detailed convoy procedures, emergency protocols, and coordination with local security professionals),
  3. Interactive Q&A Session where participants can get specific questions answered by security experts.

Join investigators and security professionals from around the world in this essential training session led by Control Risks’ industry-leading security professionals with extensive high-risk environment experience. Learn critical skills including secure communication protocols, emergency response procedures, pattern of life analysis, cultural sensitivity, and equipment preparation.

Don’t compromise on security – equip yourself with the knowledge needed to operate safely in challenging environments.

 

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Webinar Sponsored by

 

Matt Newman is an Associate Director with a background in the provision of close protection and crisis security consulting. Matt leads in the development and delivery of Control Risks’ security training courses from our UK Training Centre and other international delivery locations. Prior to this, Matt spent several years as an embedded crisis security consultant to a Multi-National Corporation operating out of Libya and Iraq.

 

 

Oleg Kozlov is an Associate Director in Control Risks’ forensic investigations practice in Europe, the Middle East and Africa. He is a forensic accountant with over nine years of experience in fraud and anti-bribery and corruption investigations and compliance advisory engagements across a broad range of geographies and sectors.

 

 

 

Categories
News Research

Challenges to Corporate Investigations Survey

🌐 Challenges to Corporate Investigations – Survey Launch

Corporate investigations across all sectors face increasingly complex challenges that can significantly impact outcomes. To better understand these critical pain points, we are conducting a comprehensive benchmarking study, supported by Forensic Risk Alliance, to identify the most prevalent internal and external factors that can compromise investigation effectiveness.

This industry-wide initiative will establish baseline insights across sectors and geographies, enabling the development of evidence-based best practices that strengthen investigation outcomes. We hope the resulting report will serve as a vital resource for the corporate investigations community.

We welcome participation from professionals who conduct internal investigations in organizations of any industry, size, or location:

👉🏻 Investigators
👉🏻 Compliance managers
👉🏻 Internal auditors
👉🏻 HR managers
👉🏻 Other risk professionals and specialists

Your confidential input will contribute to the first comprehensive study of its kind, helping to elevate standards across the profession. The Association of Corporate Investigators, with research support from FRA, is committed to delivering actionable insights that benefit the entire community.

Take part here.
Survey closes: 21 September.

ACi Swiss Health Care & Life Sciences Investigations Forum

Join leading investigations and compliance professionals from across the healthcare and life sciences sectors for an intensive half-day forum exploring the cutting-edge intersection of technology, regulation, and investigation practices.

This exclusive gathering brings together legal experts, compliance officers, investigators, and technology specialists to address the most pressing challenges facing the industry today.

 

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Key Topics

Regulatory Intelligence & Enforcement Trends Gain insider perspectives on evolving regulatory landscapes and law enforcement priorities in healthcare and life sciences, with expert analysis of what investigations professionals should anticipate in the coming years.

AI-Powered Investigation Capabilities Discover how artificial intelligence is revolutionizing investigation practices, from advanced data analytics to automated compliance monitoring. Learn about the latest tools, practical applications, and tomorrow’s emerging technologies from industry leaders including Relativity and other cutting-edge providers.

Cyber Resilience Strategies Understand the critical role of cybersecurity in modern investigations, with comprehensive coverage of threat landscapes, incident response protocols, and the essential collaboration between legal, compliance, and security teams. Features insights from CrowdStrike and other cybersecurity experts.

Interactive Format

  • Expert Panels: Moderated discussions with industry leaders sharing real-world experiences and best practices
  • Case Study Analysis: Practical examples of successful technology implementation in investigation scenarios
  • Q&A Sessions: Direct access to specialists for addressing your specific challenges
  • Networking Opportunities: Connect with peers facing similar challenges across the healthcare and life sciences ecosystem

Who Should Attend

In-House Legal Counsel – Navigate complex regulatory requirements and leverage technology to enhance investigation outcomes

Compliance Officers – Strengthen compliance programs with AI-driven investigation capabilities and cyber resilience strategies

Heads of Investigations; Heads of Litigation & Investigation Professionals – Master next-generation tools and methodologies for conducting thorough, efficient investigations

Chief Information Security Officers – Integrate legal and compliance considerations into comprehensive cyber resilience frameworks

Risk Management Executives – Develop future-ready investigation capabilities that protect organizational assets and reputation

Regulatory Affairs Leaders – Stay ahead of evolving enforcement expectations and regulatory trends in healthcare and life sciences

Data Privacy Officers – Balance investigation needs with data protection requirements in an increasingly complex regulatory environment

Corporate Security Directors – Align physical and digital security measures with legal and compliance investigation requirements

Expert Faculty

Learn from distinguished practitioners representing leading pharmaceutical companies, top-tier law firm Baker & McKenzie, technology innovators  and specialized consultancies.

Confirmed Speakers include:-

  • Steve Young, Patrick Wellens & Sean Donaldson, ACi
  • Christoph Kurth, Bryant Isbell, Simon Ntah, Baker & McKenzie
  • Trevor Dickey, Haleon
  • Joe Limb, Icon
  • Karin De Witt, Lonza
  • Joe Agyei, Mundi Pharma
  • Robert Braun, Novartis
  • Lisa Griffiths, Vantive

This forum offers a rare opportunity to explore the convergence of three critical areas shaping the future of investigations: regulatory evolution, technological advancement, and cyber resilience. Attendees will leave with actionable insights, expanded professional networks, and a clear roadmap for enhancing their organization’s investigation capabilities.

The intimate setting at Baker & McKenzie’s Zurich offices ensures meaningful dialogue and relationship-building opportunities with fellow professionals who understand the unique challenges of healthcare and life sciences investigations.

Click here to view the agenda.

 

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