The Anatomy of Investigative Failures – and How to Prevent Them

A Practical Two-Module Online Training Programme
2 × 90 Minutes
For In-House Investigators · Auditors · Lawyers ·
· HR Professionals ·

Even the most accomplished investigators sometimes get it wrong …

…. And this is what you can do about it to help protect you, and your organisation !

It’s a well-known fact – every year many organisations

  • reach inconclusive findings as a result of poor investigative process (not a lack of evidence)
  • lose employment tribunals when they are poorly prepared
  • suffer unnecessary regulatory enforcement actions and civil litigation because the investigation that followed was flawed.

Whether poorly scoped, using compromised or incorrect evidence, applying bias during interviews and/or producing Investigation Reports which don’t hold up to scrutiny, the failures are not a result of being able to uncover the truth, it was in “the process”.

The Association of Corporate Investigators has spent years reviewing investigations in every possible sector that went wrong: cases where reporters and whistleblowers weren’t taken seriously, where regulatory interventions exposed procedural gaps, and where the investigative process itself became the liability.

This unique and unrivalled programme distils that hard-won experience into two intensive, practical sessions designed to make your investigations defensible, proportionate, and fit for purpose.

 

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Who This Programme Is For

This training is built for the professionals who are called upon to investigate, or support / advise / audit / challenge related cases into workplace and corporate misconduct:

  • In-house investigators and compliance professionals who need clearly defined, structured, repeatable frameworks they can deploy under pressure
  • HR professionals who often manage grievances alongside investigations together with disciplinary processes and sensitive workplace matters where procedural fairness is non-negotiable
  • Lawyers and legal advisers supporting investigations or anticipating litigation, regulatory scrutiny, or tribunal challenge
  • Auditors and risk professionals assessing the quality, assurance and integrity of investigative processes within their organisations
  • Senior Leaders and Decision-Makers who are required to understand and navigate through investigation reports, recommendations and actions (and challenging where required to do so)

What the Programme Covers

Across two 90-minute online modules, you’ll work through the full lifecycle of a corporate investigation, from the moment a complaint lands on your desk to the final report, with a consistent focus on where things go wrong and how to stop them.

Module 1: The Foundations: Triage, Scoping and Evidence
Monday, 11th May 2026
10:00 – 11:30 UK time

The earliest decisions in an investigation are often the most consequential. This module examines the critical phase between receiving an allegation and triaging / assessing concerns before committing to a course of action. It also examines why mistakes made here tend to increase significant risks throughout the entire investigation process.

You’ll explore how to conduct effective triage, scope an investigation proportionately, and establish an audit trail that will withstand challenge. We examine the most common evidence-handling failures, including poor preservation, chain of custody gaps, and digital evidence pitfalls. We look at planning tools and risk assessment frameworks that keep investigations on track from day one.

Module 2: Interviews, Reports and Regulatory Scrutiny
Monday, 18th May
10:00 – 11:30 UK time

An investigation is only as strong as its conclusions, and conclusions are only as strong as the evidence and reasoning that support them. This module focuses on the stages where investigations most frequently unravel: the interviews conducted at every stage of an investigation through to the final investigation report, recommendations and actions.

Participants work through structured interviewing techniques, explore common failures in questioning and note-taking, and examine what fair, legally sound interview practice actually looks like. The module closes with a forensic look at investigative reports, including what regulators, tribunals, and legal teams look for, and how to produce findings that are clear, supported, and defensible.

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How the Programme is Delivered

This is a working programme, not a series of lectures. Insightful and inspirational thought leadership across both modules means that you’ll engage with:

  • Case studies drawn from real investigative failures across sectors
  • Scenario based learning which replicate the pressure of live investigations
  • Practical and helpful tools including investigation planning templates, scoping frameworks, interview checklists, and report structures aligned with regulatory and tribunal expectations
  • Workshop exercises many of which are built around the ACi GIR Corporate Investigators Handbook, key principles and applicable ISO frameworks.

The format is deliberately interactive. You’ll leave with tools and techniques you can put to work immediately.


What You’ll Take Away

By the end of both modules, participants will have a better understanding of  how to:

  • Triage and scope investigations proportionately, reducing the risk of scope creep and missed issues
  • Gather, preserve, and document evidence to a standard that withstands legal and regulatory challenge
  • Conduct structured, fair, and legally defensible interviews
  • Produce clear investigative reports that support robust decision-making and survive internal and external scrutiny
  • Identify the warning signs of an investigation that is going off the rails and intervene before the damage is done

Why the ACi

The Association of Corporate Investigators occupies a distinctive position: reviewing not just how investigations should be conducted, but studying in detail the cases where they weren’t. That insight into regulatory failure, whistleblower mismanagement, and procedural collapse  is what makes this programme different from standard investigative training. It is built on what actually goes wrong.


Places are limited. This programme is suited to in-house delivery for teams as well as open enrolment for individual practitioners.


Tickets:  £349

ACi Members: 314.10

 

ACi Banking Investigators Forum

Join us for the ACi 2026 Banking Forum, a premier gathering of investigation professionals, legal experts, and senior leaders from across the financial services sector.

Taking place at Barclays Bank in Canary Wharf, this full-day forum brings together practitioners from some of the world’s leading financial institutions to examine the most pressing challenges facing banking investigations today. Through keynote conversations, expert presentations, and candid panel debates, delegates will explore how investigation functions are adapting to an environment of growing complexity, technological disruption, and evolving regulatory expectations.

This year’s agenda tackles the issues that matter most to the profession: designing investigation structures that can scale, integrating AI tools without sacrificing human judgment, navigating legal privilege, managing high-profile and sensitive cases in the public eye, and maintaining rigorous standards as the global enforcement landscape shifts. With speakers drawn from institutions including Lloyds Banking Group, NatWest, Citi, Morgan Stanley, and Wells Fargo, alongside leading KCs and independent experts, the forum offers a rare opportunity to benchmark practice, share hard-won experience, and engage in the kind of frank, peer-to-peer dialogue that drives real professional development.

Whether you lead an investigations team, advise on financial crime, or shape policy and governance, the ACi 2026 Banking Forum is the essential event for anyone serious about the future of banking investigations.

Date: 16 June 2026 Venue: Barclays Bank, Canary Wharf, London

Location: Barclays, Canary Wharf

Format: Full-day in-person conference with networking opportunities

 

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Forum Kindly Hosted By

 

Sponsored by

 

Offshore Alert London 2025

The leading event on intelligence, investigations, and asset recovery in high-value international finance, curated by editor David Marchant (175+ financial crimes exposed).

Audience: Corporate investigators, litigators, asset-recovery and insolvency counsel, funders, banks, enforcement officials, and in-house teams.

Exclusive ACi Member Rate: £795 (fixed partnership rate, no deadlines). Members can register via this link .

Safety For Investigators

Investigators face unique security challenges when operating in unfamiliar environments, from criminal threats like armed robbery and kidnapping to terrorism, targeted criminality from competitors or government actors, and environmental risks including medical emergencies and civil unrest. Our free webinar sponsored by  Control Risks provides essential knowledge and practical strategies to keep you and your team safe while conducting investigations in challenging locations worldwide.

The webinar covers three key areas:

  1. Personal Security Fundamentals (including ISO 31030 travel risk management standards, threat assessment, preparation protocols, situational awareness techniques like Cooper’s Color Code and OODA Loop, profile management, and digital footprint security)
  2.  Working with Armed Security Teams (featuring a real-world case study from a Somalia deployment with detailed convoy procedures, emergency protocols, and coordination with local security professionals),
  3. Interactive Q&A Session where participants can get specific questions answered by security experts.

Join investigators and security professionals from around the world in this essential training session led by Control Risks’ industry-leading security professionals with extensive high-risk environment experience. Learn critical skills including secure communication protocols, emergency response procedures, pattern of life analysis, cultural sensitivity, and equipment preparation.

Don’t compromise on security – equip yourself with the knowledge needed to operate safely in challenging environments.

 

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Webinar Sponsored by

 

Matt Newman is an Associate Director with a background in the provision of close protection and crisis security consulting. Matt leads in the development and delivery of Control Risks’ security training courses from our UK Training Centre and other international delivery locations. Prior to this, Matt spent several years as an embedded crisis security consultant to a Multi-National Corporation operating out of Libya and Iraq.

 

 

Oleg Kozlov is an Associate Director in Control Risks’ forensic investigations practice in Europe, the Middle East and Africa. He is a forensic accountant with over nine years of experience in fraud and anti-bribery and corruption investigations and compliance advisory engagements across a broad range of geographies and sectors.

 

 

 

ACi Pharma Investigations Forum

Hosted by Baker McKenzie the ACi Pharma Investigations Forum will explore key trends and learning points for at investigations in the pharma and life sciences industries. We will discuss insider threats & protecting IP and data, the risk landscape, sanctions investigations and trends in pharma investigations.

View our speakers’ profiles

Tickets

 

 

Hosted by

Sponsored by

Global Investigations in Life Sciences: Strategies for Mitigating Risk and Ensuring Compliance

The life sciences and pharmaceutical industry faces unique challenges in managing compliance and navigating risks across borders. In this insightful webinar, sponsored by Control Risks,  we will delve into some of the most pressing issues impacting the sector today.

Our experts will explore:

  • Challenges in Cross-Border Compliance Investigations: Addressing complexities in regulatory requirements and managing multi-jurisdictional risks.
  • Combatting Counterfeiting, Theft, and Parallel Import: Strategies for investigations in high-risk jurisdictions.
  • Navigating Sanctions: Practical guidance for companies operating in increasingly regulated global markets.
  • Regulatory Developments and Enforcement Trends: Insights into anticipated government actions under the new US administration and their implications for compliance.

This session will provide actionable insights and practical strategies for investigators, compliance professionals, and risk managers to safeguard operations in this highly regulated and dynamic sector.

 

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Panel

 

Ashu Sharma, ACi Executive Committee

Ashu Sharma

Ash Sharma has over 20 years’ experience in investigations and financial crime risk mitigation. Ash presently manages one of two global investigation hubs for Anglo American Plc, a global mining, minerals and extraction company.  His team conduct corporate ethics and compliance (including regulatory and financial crime) investigations. Ash has worked in the UK and Asia in regional and group roles for a global bank. There, he headed up an internal fraud risk, background vetting and investigation function, before leading and coordinating global significant investigations for the group.  Ash is a Certified Fraud Examiner, Certified Financial Crime Specialist, and Certified Cryptocurrency Investigator.

 

 

Tristan Grimmer, Partner, Baker McKenzie

Tristan Grimmer

Tristan is a Partner at Baker McKenzie, advising clients on sanctions and export controls, anti-bribery and corruption and other corporate compliance risks. He provides compliance advice to clients across these risk areas, including in the context of complex cross-border transactions, as well as supporting clients in the management of related internal and external investigations. Tristan has advised clients in respect of investigations by the Serious Fraud Office, the Office of Financial Sanctions Implementation (OFSI), the National Crime Agency, HM Revenue & Customs, and the Competition and Markets Authority, as well as in related investigations by overseas agencies, including the US Department of Justice and the Office of Foreign Assets Control (OFAC). He also counsels clients in the design and implementation of their corporate compliance programmes. Tristan is the UK head of Baker McKenzie’s market leading international trade practice, which is ranked as Tier 1 by Legal 500 and Band 1 by Chambers UK. He is personally ranked as a Leading Individual for ‘Trade, WTO, Anti-dumping and Customs’ by Legal 500 and for ‘Sanctions’ by Chambers UK. He is the EMEA Chair of the firm’s Investigations, Compliance & Ethics practice.

 

Martina Rozumberkova, Principal, Control Risks

Martina Rozumberkova

Martina Rozumberkova is a Principal within Control Risks’ Compliance, Forensics and Intelligence practice in the Americas. She has over 17 years of experience assisting companies with fraud and forensic investigations as well as reviews, assessments, development and implementation of global compliance programs, and internal controls. She advises companies conducting investigations involving the FCPA and helps address regulatory actions with focused expertise assisting the life science industry. She has also led teams conducting regulatory mandated monitorships.

 

 

Whitney Potts, Head Global Security Investigations, Novartis International AG (Switzerland)

Whitney Potts

Whitney Potts is an accomplished and agile global risk, compliance and legal professional currently serving as the Deputy Head of Global Security and Head of Global Security Investigations at Novartis International. As the Global Security Head of Investigations for Novartis, Whitney oversees a team of expert investigators around the world who investigate allegations of high-risk misconduct and recommend remediation actions. Previously, she held senior roles including as Head of Ethics, Risk & Compliance as well as Head of Legal, Oncology for the region covering Asia, Middle East, Africa and China at Novartis Pharmaceuticals, where she was responsible for the legal and compliance aspects of region-wide strategies, programs and initiatives and developing and delivering the Ethics, Risk & Compliance program, supervising regional enterprise risk assessments (anti-bribery, third party), compliance audits, monitoring, and remediation of issues including those from internal investigations. Whitney is a Certified Fraud Examiner, licensed attorney and a graduate of Columbia Law School in New York.

 

 

 

 

Sponsored by

ACi India 2025: Compliance Counsels and Investigators

The evolving landscape of corporate crime and misconduct in India has led to significant regulatory and legal changes and collaborative efforts among stakeholders. In our event we look at the key considerations for investigators, so that we can mitigate current challenges and proactively address future risk trends, ensuring the stability and integrity of Indian businesses in the years to come.

Bangalore-Forum-2025-Agenda

Please note this is an invitation only event. Places prioritised for senior investigators and compliance professionals.

 

Registration for the event is now closed.

If you would like to request a last minute place, please contact:

apurva.zutshi@AMSShardul.com

 

Insurance Investigations: Trends and Challenges

Join our free webinar looking at the trends and challenges in Insurance Investigations. Sponsored by RPC we are looking at the evolving landscape of insurance fraud detection and investigation. We will discuss how technological advancements, changing regulatory environments, and emerging fraud schemes are shaping the field of insurance investigations across different regions.

Key topics will include the adoption of artificial intelligence and machine learning in fraud detection, the impact of social media and digital footprints on investigations, and the challenges posed by cross-border insurance fraud. The webinar will also address the ethical considerations and data privacy concerns that arise with advanced investigative techniques, as well as strategies for balancing thorough investigations with customer experience. Attendees will gain insights into best practices for adapting to these global trends and overcoming common challenges faced by internal investigators in the insurance industry.

 Register

 

Sponsored by

Banking Investigators Forum

Our third Banking Investigators Forum is hosted by Linklaters. The day will provide a variety of speakers and topical discussion points. There will be a networking lunch and drinks after the event.

The event is for the banking investigations community only.

Early bird tickets now on sale.

Click here to view the agenda.

Click here to view our speaker lineup.

 Register

Boom dos Canais de Denúncias

Boom dos Canais de Denúncias

Como responder ao aumento massivo dos relatos recebidos em canais éticos

  • Estatísticas e tendências
  • Entendimento das causas internas e externas
  • Benchmarking com o mercado
  • Recursos internos e externos
  • Novas legislações
  • Painel de discussão entre os profissionais

 

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 Painel

Dercio Carvalheda
Sócio Fundador da Carvalhêda Advocacia

Livia Correa
Association of Corporate Investigators

Queila Oliveira
RhI Magensita