From Questions to Insight: Conversational AI in the Investigator’s Workflow

Natural language AI tools are transforming how investigators interact with data—shifting teams from complex query building to conversational exploration, surfacing narratives faster, and accelerating early case understanding. In corporate investigations, this evolution promises meaningful efficiency gains, while also introducing new considerations around accuracy, defensibility, and responsible use.

This free webinar will explore how conversational AI is being applied in investigative workflows today, where it delivers real value, and where caution is warranted.

Drawing on practical experience and emerging innovations—including Relativity’s aiR Assist, an in-platform natural language Q&A solution now in Advanced Access—we’ll discuss how investigators can better understand actors, relationships, and events within their data, uncover insight earlier, and move case strategy forward with confidence. Throughout, we’ll examine how to balance speed with rigor to maintain control, defensibility, and trust.

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Panel

Erica Albertson
Director AI Transformation, International, Relativity

Erica Albertson is the Director of AI Transformation International at Relativity, where she is a recognised thought leader and trusted advisor guiding organisations through the adoption of generative AI. Working across EMEA, she partners with senior executives, innovation leaders, and legal technology teams to shape AI strategy, drive product adoption, and lead transformational change at scale. At Relativity, Ms. Albertson acts as a bridge between customers and cross-functional teams, ensuring international market needs, regulatory considerations, and jurisdictional differences are reflected in global AI strategy and go-to-market execution. She is a key international subject-matter expert for the aiR suite, supporting adoption across review, privilege, and case strategy.

 

Basha Galvin
COO, ACi

Basha started her career with the Metropolitan Police and moved to the City of London Police Fraud Unit, covering money laundering, trade finance fraud, bribery and corruption. Basha left the police and moved to Citigroup for four years, moving to Barclays plc in 2006 as Head of Investigations & Whistleblowing for Wealth & Investment Bank. In 2018 Basha moved to the Oil & Gas Industry as Head of Investigations for Tullow Oil Plc leaving in late 2020. In early 2021 Basha moved to Lloyds Banking Group managing Conduct Investigations and in November 2022 commenced a role as Senior Investigations Manager at British American Tobacco. Basha is a seasoned financial crime investigator in the public and corporate sector. She has led and managed global investigations teams, provided investigations training and built case management systems. During her career, Basha has had the opportunity to work in a number of jurisdictions including the USA, APAC and EMEA developing investigation models and collating evidence for civil and criminal prosecutions. Basha was named as one of the “Top 40 in-house” investigation professionals by Global Investigations Review.

 

Dr. Victoria McCloud, W Legal, Gatehouse Chambers and Portlaw Strategic Intelligence

Dr McCloud is a recently retired King’s Bench Master in the UK High Court. She had a distinguished judicial career spanning nearly two decades. Post-retirement, she remains active in legal circles, focusing on issues such as human rights, AI in legal tech, and global privacy law and has recently moved into the startup phase of a new Irish company, Portlaw Strategic Intelligence, aimed at assisting businesses in talent location and team formation where multiple disciplines are needed for cross-border investigations and legal issues involving data and data transfer. She speaks regularly for example at Relativity Fest London and Chicago including on their Judicial Panel alongside USA judges, on issues around documents and AI, law and discovery, and at the International Data Law forum in Europe. She has given keynotes at for example the American Bar Association Cross Border Institute (on cyber war crime), and has lectured to judges in The Hague on war crimes prosecution. One of her legal books is the Intelligence and Surveillance Law Handbook, by Oxford University Press, she has been a witness before the Lords Committee on the Constitution, on surveillance matters and has written for the Covert Policing Review on that topic. Her doctorate is in the computational aspects of how the human visual system integrates 3-dimensional visual data.

 

Dr. McCloud works as a legal consultant, mediator, and lecturer, and has authored several publications. She is recognised for her LGBTQ advocacy and has been featured in various prestigious media outlets. In 2025 she was listed No. 1 in the Independent Pride List. She continues to contribute to legal discourse and practice across multiple domains.

 

 

 

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ACi Portugal Investigations Forum

Join us for the 2026 ACi Portugal Investigations Forum, where compliance professionals, investigators, HR leaders, and legal experts will gather to explore the evolving landscape of corporate investigations in Portugal.

As technology reshapes how we uncover truth and ensure accountability, this forum brings together leading voices to address the critical challenges facing today’s investigators. From understanding new regulatory expectations around whistleblowing to harnessing the power of AI in discovery, we’ll examine how innovation is transforming investigative practices while navigating the complex interplay between compliance, privacy, and human resources.

Featuring insights from Portugal’s Anti-Corruption Authority, expert panels on the compliance-HR relationship, and cutting-edge perspectives on AI-driven investigations, this half-day forum offers an invaluable opportunity to learn from peers, challenge your thinking, and build connections that matter.

The forum will be a unique platform to analyze the future of investigations in Portugal, featuring keynote speakers from MENAC and the Polícia Judiciária. Furthermore, representatives from leading companies will present the most significant technological andprocedural innovations currently transforming internal investigations. 

Key Highlights:

  • Regulatory insights from MENAC. 
  • Investigative expertise from Polícia Judiciária
  • Corporate innovation panels. 
  • Legal privilege and HR/Compliance synergies. 

Whether you’re refining your investigative procedures, adapting to new regulatory requirements, or exploring how technology can enhance your work, this forum will equip you with practical insights and fresh perspectives to take back to your organization.

Preliminary Agenda: 

  • Welcome messages from EY and ACi  
    • Susana Lencastre. EY
    • Angel Corbacho. ACi
  • Regulatory Outlook by the MENAC.  
    • Ana Paula Pinto Ferreira Lourenço. MENAC 
  • Compliance vs HR: Exploring Synergies, role definitions, and key differences in investigative procedures .
    • Catarina Pardal Monteiro. Compliance Talks.
    • Afonso Sales. Policia Judiciaria.
    • João Limpo. Greenvolt. 
    • Vanda Santos. Chief People Officer.
  • Innovation in Discovery
    • Jorge Oliveira. EY.
    • Davide Rocco. Relativity.
  • Legal Privilege at Internal Investigations
    • Susana Lencastre. EY.
    • Sofia Calado. Cloudflare.
    • Ana de Brito Camacho. Abreu Advogados.
    • Maria Pinto Bessa, Lusíadas. 

 

Limited places available. Secure your spot today.

 

Tickets

Estratégia e planejamento de investigação interna

Participe de um webinar essencial, desenvolvido para profissionais de compliance, equipes jurídicas, profissionais de RH e especialistas em gestão de riscos que desejam aprimorar a abordagem de suas organizações em relação a investigações internas. Esta sessão gratuita fornecerá a você estruturas práticas e estratégias comprovadas para conduzir investigações mais eficazes, eficientes e juridicamente sólidas.

O que você aprenderá

Planejamento Estratégico de Investigações
Descubra como estabelecer protocolos de investigação robustos antes que os problemas surjam. Abordaremos o desenvolvimento de gatilhos claros para iniciar investigações, a formação da equipe certa, a determinação do escopo apropriado e a criação de fluxogramas de decisão que orientem sua resposta a diferentes tipos de alegações. Aprenda a diferenciar entre assuntos que exigem ação imediata e aqueles que podem seguir procedimentos padrão.

Gestão de Custos e Otimização de Recursos

Investigações internas podem se tornar rapidamente caras se não forem gerenciadas adequadamente. Exploraremos técnicas para controlar custos sem comprometer a qualidade, incluindo quando lidar com os assuntos internamente versus contratar consultoria externa, como aproveitar a tecnologia para revisão de documentos e entrevistas e estratégias para coleta eficiente de evidências. Você aprenderá a criar orçamentos e cronogramas realistas que estejam alinhados com os recursos da organização.

Evitando Erros Críticos

Com base em estudos de caso reais, examinaremos as armadilhas mais comuns que prejudicam as investigações: escopo descontrolado, documentação inadequada, conclusões precipitadas, conflitos de interesse e falhas de comunicação. Compreender esses erros ajudará você a implementar salvaguardas e controles de qualidade em todo o processo de investigação.

Melhores Práticas para Investigações Modernas

Explore abordagens contemporâneas, incluindo preservação de evidências digitais, técnicas de entrevista remota, considerações sobre privacidade de dados e manutenção da confidencialidade em um ambiente de trabalho interconectado. Discutiremos como equilibrar rigor e agilidade e como garantir que suas descobertas sejam defensáveis ​​caso sejam analisadas por órgãos reguladores ou em processos judiciais.

Quem Deve Participar

Este webinar é ideal para qualquer pessoa responsável ou envolvida em investigações no ambiente de trabalho, incluindo profissionais de compliance, consultores jurídicos internos, líderes de recursos humanos, equipes de auditoria interna e investigadores corporativos. Inscreva-se hoje para garantir sua vaga e receber acesso a recursos complementares, incluindo listas de verificação de investigação, modelos de protocolos e a gravação da sessão.

 

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Painel

Dercio Carvalheda

Dercio Carvalheda é consultor de governança, especialista em compliance corporativo, advogado e membro certificado de conselho, especializado em gestão de riscos e investigações internas. Ele é formado em Direito pela Universidade Federal do Estado do Rio de Janeiro (2000) e é advogado licenciado no Brasil. Iniciou sua carreira na advocacia privada antes de ingressar na Polícia Federal brasileira em 2003, onde atuou como Investigador Chefe. Ao longo de quase duas décadas, liderou investigações sobre crimes financeiros, corrupção, desvio de verbas públicas, casos de assuntos internos, entre outros.

Em 2020, Dércio se aposentou do serviço público e se especializou em Compliance na Ibmec. Retornou à advocacia privada e, de 2021 a 2022, atuou como Gerente Sênior de Forense na EY (Ernst & Young) no Rio de Janeiro, com foco em investigações de fraudes corporativas e gestão de riscos. Sua expertise se concentra em desvendar como a fraude ou a má conduta ocorreram — não apenas para relatar os fatos, mas também para identificar lacunas subjacentes, ajudando as organizações a entender melhor e fortalecer suas estratégias de prevenção.

 

Queila Oliveira

Queila Oliveira traz consigo mais de uma década de experiência na área de auditoria. Atualmente, como Diretora de Auditoria Interna, Riscos e Compliance da RHI Magnesita, ela desempenha um papel multifacetado que abrange a liderança de auditorias e investigações, bem como iniciativas de avaliação de riscos e conformidade, tanto interna quanto externamente. Com experiência como Especialista em Auditoria na Anglo American, ela se especializa em procedimentos de auditoria interna. Queila formou-se em Ciências Contábeis pela Universidade Federal de Minas Gerais em 2014 e aprimorou suas habilidades na Deloitte Touche Tohmatsu, onde ascendeu ao cargo de Auditora Sênior. Sua trajetória profissional inclui a obtenção de um MBA em Auditoria Interna e Práticas de Compliance em 2021, ampliando ainda mais sua expertise.

 

Ian Cook

Ian Cook é Managing Director da StoneTurn, atuando no escritório de São Paulo, e integra a equipe global de compliance, investigações e inteligência corporativa. Com mais de 20 anos de experiência, lidera investigações complexas envolvendo fraude, corrupção e má conduta de funcionários para empresas multinacionais, governos e grandes escritórios de advocacia, além de coordenar investigações estratégicas em suporte a litígios e projetos de implementação e aprimoramento de programas de compliance e integridade corporativa.

Antes de ingressar na StoneTurn, foi diretor sênior na Kroll e ocupou posições estratégicas de compliance no mercado financeiro, incluindo Head de Compliance do Barclays Bank no Brasil. Atuou durante sete anos na Nova Zelândia, onde foi Gerente Executivo de Prevenção à Lavagem de Dinheiro no ASB Bank. Naquele país, integrou o grupo de trabalho relacionados à revisão da legislação de prevenção à lavagem de dinheiro, com interação direta com reguladores e legisladores.

 

Regulatory Investigations Workshop

Master the Complexities of UK Financial Services Regulatory Investigations

A Collaboration Between ACi and Leading Industry Experts, Richardson Lissak LLP and FTI Consulting.

 

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Almost a decade after the introduction of the Senior Managers & Certification Regime (SMCR) and Conduct Rules, financial services organisations continue to face significant challenges in implementing and reporting on these critical aspects of conduct regulation. The FCA is strengthening and expanding regulations for non-bank firms and its Conduct Rules to explicitly cover serious non-financial misconduct, including bullying, harassment, and sexual violence—as a breach of conduct.

But other sectors are also impacted. Regulation underpins and impacts almost all areas of the UK economy. The UK regulatory system has great strengths, built on a firm foundation of operational independence and stability, and other countries have drawn lessons from UK approaches.

In this special workshop, led by the ACi, Richardson Lissak and FTI Consulting, we will explore all the issues and challenges around regulatory investigations, and give delegates practical tips and insightful tools to take away.

Full agenda here.

The Highest Standard in Corporate Investigations Training

🎯 Practical, Not Theoretical
Move beyond theory with hands-on case studies based on real-world scenarios. Learn through immersive, bespoke case studies that mirror actual regulatory investigations.

📊 Comprehensive Coverage
From regulatory fundamentals to advanced investigation management, this intensive one-day workshop covers everything you need to confidently tackle investigations of regulatory significance.

🤝 Cross-Functional Insights
Understand how to collaborate effectively with legal counsel, HR, Employee Relations, and Regulatory Relations throughout complex investigations.

⚡ Cutting-Edge Topics
Stay ahead of 2026 regulatory priorities including Crypto, AI, APP fraud, voluntary outcomes, and the evolving landscape of financial crime enforcement.

Who Should Attend

This workshop is designed for professionals who need to navigate the complexities of regulatory investigations in UK financial services:

In-House Investigators
Primary target audience – gain the skills and knowledge to confidently manage regulatory investigations

External Investigators
Consultants and advisors supporting financial services firms with regulatory matters

HR & Employee Relations
Professionals managing conduct issues with regulatory implications

Regulatory Relations
Teams responsible for liaising with FCA, PRA, and other regulators

Compliance Officers
Professionals ensuring adherence to SMCR and Conduct Rules

Legal Counsel
In-house and external lawyers advising on regulatory investigations

What Makes This Workshop Unmissable

1. “No Person Left Behind” Approach
Starting with regulatory fundamentals before diving into complex topics ensures all participants gain comprehensive understanding, regardless of their current knowledge level.

2. Real-World Case Study Methodology
The afternoon session uses a single, evolving case study that brings theory to life. Facts are adjusted from topic to topic, demonstrating how minor changes can create vastly different regulatory implications and investigation strategies.

3. First-Hand Expert Perspectives
Learn from practitioners with proven track records managing complex regulatory investigations across multiple jurisdictions and regulators.

4. Timely and Forward-Looking Content
With the 2026 extension of Conduct Rules to non-bank firms approaching, this training provides critical preparation for upcoming regulatory changes that will affect thousands of additional firms and individuals.

5. Practical Investigation Management Skills
Beyond regulatory knowledge, gain actionable skills in resourcing, planning, tracking, stakeholder management, and effective communication with regulators.

6. Understanding Multiple Regulatory Perspectives
Navigate the different approaches of FCA, PRA, SFO, HMRC, CMA, and OFSI – understanding how cooperation and leniency frameworks vary across regulators.

7. Data and Technology Focus
Learn how regulators increasingly rely on data-led investigations and technology-driven surveillance, and how to meet their expectations for data integrity and presentation.

8. Networking Opportunities
Connect with peers facing similar challenges, share insights, and build relationships within the ACi’s global investigative community.

Join leading investigators, compliance professionals, and legal experts for this intensive, practical workshop.

 

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Offshore Alert London 2025

The leading event on intelligence, investigations, and asset recovery in high-value international finance, curated by editor David Marchant (175+ financial crimes exposed).

Audience: Corporate investigators, litigators, asset-recovery and insolvency counsel, funders, banks, enforcement officials, and in-house teams.

Exclusive ACi Member Rate: £795 (fixed partnership rate, no deadlines). Members can register via this link .

ACi APAC Banking and Financial Services Investigation Forum

Elevate your investigation expertise at Asia-Pacific’s premier financial services forum.

Join leading investigators from across the APAC region for this exclusive one-day intensive conference designed specifically for internal investigation professionals. This specialised forum brings together cutting-edge methodologies, regulatory insights, and emerging threats shaping the future of financial services investigations.

View the full agenda here.

 What you’ll gain:

  • Regulatory intelligence: Stay ahead with global regulatory updates affecting investigation practices
  • AI innovation: Discover how artificial intelligence is revolutionising banking investigations
  • Best practice frameworks: Master whistleblowing protocols and Speak-Up Program implementation
  • Digital forensics: Enhance your cyber investigation and digital forensics skills
  • Financial crime insights: Understand current threats and trends impacting the sector

Premium learning experience: This comprehensive program features expert-led presentations, interactive sessions, and valuable networking opportunities with industry peers. From dignity at work investigations to financial crime prevention, this forum covers the full spectrum of modern investigation challenges.

Who should attend: This exclusive event is designed for:

  • In-house investigators – from banking and financial services organisations
  • In-house compliance professionals – managing investigation frameworks
  • In-house legal counsel – specialising in financial services investigations

Please note: This forum is restricted to in-house investigators, compliance officers, and legal counsel only.

Location: Barclays Pune Campus, India

Format: Full-day in-person conference with networking opportunities

Don’t miss this opportunity to connect with APAC’s investigation community and enhance your professional expertise in this rapidly evolving field.

 

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Forum Kindly Hosted By

Event sponsored by

 

ACi Symposium 2025

The ACi Symposium serves as the premier annual gathering for professionals within the investigations community. This flagship event offers a distinguished platform for learning, networking, and the exchange of expertise. It is a valued occasion to reconnect with long-standing colleagues and to forge new relationships across diverse industries and global regions.

This year we are kindly hosted by White & Case in London.

Topics we’ll explore include:

AI and Investigations
Bribery and Corruption
eDiscovery, Managed Review and Investigations
Social Media and OSINT
Investigating Risks to the Corporate C-Suite

Click here for the agenda.

Click here for the speaker line-up.

 

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Hosted by

Sponsored by

Safety For Investigators

Investigators face unique security challenges when operating in unfamiliar environments, from criminal threats like armed robbery and kidnapping to terrorism, targeted criminality from competitors or government actors, and environmental risks including medical emergencies and civil unrest. Our free webinar sponsored by  Control Risks provides essential knowledge and practical strategies to keep you and your team safe while conducting investigations in challenging locations worldwide.

The webinar covers three key areas:

  1. Personal Security Fundamentals (including ISO 31030 travel risk management standards, threat assessment, preparation protocols, situational awareness techniques like Cooper’s Color Code and OODA Loop, profile management, and digital footprint security)
  2.  Working with Armed Security Teams (featuring a real-world case study from a Somalia deployment with detailed convoy procedures, emergency protocols, and coordination with local security professionals),
  3. Interactive Q&A Session where participants can get specific questions answered by security experts.

Join investigators and security professionals from around the world in this essential training session led by Control Risks’ industry-leading security professionals with extensive high-risk environment experience. Learn critical skills including secure communication protocols, emergency response procedures, pattern of life analysis, cultural sensitivity, and equipment preparation.

Don’t compromise on security – equip yourself with the knowledge needed to operate safely in challenging environments.

 

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Webinar Sponsored by

 

Matt Newman is an Associate Director with a background in the provision of close protection and crisis security consulting. Matt leads in the development and delivery of Control Risks’ security training courses from our UK Training Centre and other international delivery locations. Prior to this, Matt spent several years as an embedded crisis security consultant to a Multi-National Corporation operating out of Libya and Iraq.

 

 

Oleg Kozlov is an Associate Director in Control Risks’ forensic investigations practice in Europe, the Middle East and Africa. He is a forensic accountant with over nine years of experience in fraud and anti-bribery and corruption investigations and compliance advisory engagements across a broad range of geographies and sectors.

 

 

 

ACi Swiss Health Care & Life Sciences Investigations Forum

Join leading investigations and compliance professionals from across the healthcare and life sciences sectors for an intensive half-day forum exploring the cutting-edge intersection of technology, regulation, and investigation practices.

This exclusive gathering brings together legal experts, compliance officers, investigators, and technology specialists to address the most pressing challenges facing the industry today.

 

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Key Topics

Regulatory Intelligence & Enforcement Trends Gain insider perspectives on evolving regulatory landscapes and law enforcement priorities in healthcare and life sciences, with expert analysis of what investigations professionals should anticipate in the coming years.

AI-Powered Investigation Capabilities Discover how artificial intelligence is revolutionizing investigation practices, from advanced data analytics to automated compliance monitoring. Learn about the latest tools, practical applications, and tomorrow’s emerging technologies from industry leaders including Relativity and other cutting-edge providers.

Cyber Resilience Strategies Understand the critical role of cybersecurity in modern investigations, with comprehensive coverage of threat landscapes, incident response protocols, and the essential collaboration between legal, compliance, and security teams. Features insights from CrowdStrike and other cybersecurity experts.

Interactive Format

  • Expert Panels: Moderated discussions with industry leaders sharing real-world experiences and best practices
  • Case Study Analysis: Practical examples of successful technology implementation in investigation scenarios
  • Q&A Sessions: Direct access to specialists for addressing your specific challenges
  • Networking Opportunities: Connect with peers facing similar challenges across the healthcare and life sciences ecosystem

Who Should Attend

In-House Legal Counsel – Navigate complex regulatory requirements and leverage technology to enhance investigation outcomes

Compliance Officers – Strengthen compliance programs with AI-driven investigation capabilities and cyber resilience strategies

Heads of Investigations; Heads of Litigation & Investigation Professionals – Master next-generation tools and methodologies for conducting thorough, efficient investigations

Chief Information Security Officers – Integrate legal and compliance considerations into comprehensive cyber resilience frameworks

Risk Management Executives – Develop future-ready investigation capabilities that protect organizational assets and reputation

Regulatory Affairs Leaders – Stay ahead of evolving enforcement expectations and regulatory trends in healthcare and life sciences

Data Privacy Officers – Balance investigation needs with data protection requirements in an increasingly complex regulatory environment

Corporate Security Directors – Align physical and digital security measures with legal and compliance investigation requirements

Expert Faculty

Learn from distinguished practitioners representing leading pharmaceutical companies, top-tier law firm Baker & McKenzie, technology innovators  and specialized consultancies.

Confirmed Speakers include:-

  • Steve Young, Patrick Wellens & Sean Donaldson, ACi
  • Christoph Kurth, Bryant Isbell, Simon Ntah, Baker & McKenzie
  • Trevor Dickey, Haleon
  • Joe Limb, Icon
  • Karin De Witt, Lonza
  • Joe Agyei, Mundi Pharma
  • Robert Braun, Novartis
  • Lisa Griffiths, Vantive

This forum offers a rare opportunity to explore the convergence of three critical areas shaping the future of investigations: regulatory evolution, technological advancement, and cyber resilience. Attendees will leave with actionable insights, expanded professional networks, and a clear roadmap for enhancing their organization’s investigation capabilities.

The intimate setting at Baker & McKenzie’s Zurich offices ensures meaningful dialogue and relationship-building opportunities with fellow professionals who understand the unique challenges of healthcare and life sciences investigations.

Click here to view the agenda.

 

ACi Whistleblowing Investigations Forum

Our special one-day event, kindly hosted by A&O Shearman, brings together leading experts in whistleblowing, corporate investigations, regulatory compliance, and legal frameworks to explore best practices, challenges, and emerging trends in handling whistleblowing disclosures. The programme offers a comprehensive exploration of whistleblowing investigations, looking at regulatory perspectives and global investigation management to real whistleblower experiences. It features  sessions covering cyber-whistelblowing, sexual harassment investigations and a debate around whistleblower rewards.    The event offers invaluable insights for investigators, legal and compliance professionals seeking to enhance their whistleblowing programmes and investigation capabilities in an increasingly complex regulatory landscape.

Following the formal programme, attendees will have valuable networking opportunities from 16:30 to 18:30, allowing for continued discussion of the day’s insights and the formation of professional connections. This networking session provides an ideal setting for participants to share experiences, discuss common challenges, and explore potential collaborations.

View the agenda at a glance here

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