From Questions to Insight: Conversational AI in the Investigator’s Workflow
Natural language AI tools are transforming how investigators interact with data—shifting teams from complex query building to conversational exploration, surfacing narratives faster, and accelerating early case understanding. In corporate investigations, this evolution promises meaningful efficiency gains, while also introducing new considerations around accuracy, defensibility, and responsible use.
This free webinar will explore how conversational AI is being applied in investigative workflows today, where it delivers real value, and where caution is warranted.
Drawing on practical experience and emerging innovations—including Relativity’s aiR Assist, an in-platform natural language Q&A solution now in Advanced Access—we’ll discuss how investigators can better understand actors, relationships, and events within their data, uncover insight earlier, and move case strategy forward with confidence. Throughout, we’ll examine how to balance speed with rigor to maintain control, defensibility, and trust.
Panel
Erica Albertson
Director AI Transformation, International, Relativity
Erica Albertson is the Director of AI Transformation International at Relativity, where she is a recognised thought leader and trusted advisor guiding organisations through the adoption of generative AI. Working across EMEA, she partners with senior executives, innovation leaders, and legal technology teams to shape AI strategy, drive product adoption, and lead transformational change at scale. At Relativity, Ms. Albertson acts as a bridge between customers and cross-functional teams, ensuring international market needs, regulatory considerations, and jurisdictional differences are reflected in global AI strategy and go-to-market execution. She is a key international subject-matter expert for the aiR suite, supporting adoption across review, privilege, and case strategy.
Basha Galvin
COO, ACi
Basha started her career with the Metropolitan Police and moved to the City of London Police Fraud Unit, covering money laundering, trade finance fraud, bribery and corruption. Basha left the police and moved to Citigroup for four years, moving to Barclays plc in 2006 as Head of Investigations & Whistleblowing for Wealth & Investment Bank. In 2018 Basha moved to the Oil & Gas Industry as Head of Investigations for Tullow Oil Plc leaving in late 2020. In early 2021 Basha moved to Lloyds Banking Group managing Conduct Investigations and in November 2022 commenced a role as Senior Investigations Manager at British American Tobacco. Basha is a seasoned financial crime investigator in the public and corporate sector. She has led and managed global investigations teams, provided investigations training and built case management systems. During her career, Basha has had the opportunity to work in a number of jurisdictions including the USA, APAC and EMEA developing investigation models and collating evidence for civil and criminal prosecutions. Basha was named as one of the “Top 40 in-house” investigation professionals by Global Investigations Review.
Dr. Victoria McCloud, W Legal, Gatehouse Chambers and Portlaw Strategic Intelligence
Dr McCloud is a recently retired King’s Bench Master in the UK High Court. She had a distinguished judicial career spanning nearly two decades. Post-retirement, she remains active in legal circles, focusing on issues such as human rights, AI in legal tech, and global privacy law and has recently moved into the startup phase of a new Irish company, Portlaw Strategic Intelligence, aimed at assisting businesses in talent location and team formation where multiple disciplines are needed for cross-border investigations and legal issues involving data and data transfer. She speaks regularly for example at Relativity Fest London and Chicago including on their Judicial Panel alongside USA judges, on issues around documents and AI, law and discovery, and at the International Data Law forum in Europe. She has given keynotes at for example the American Bar Association Cross Border Institute (on cyber war crime), and has lectured to judges in The Hague on war crimes prosecution. One of her legal books is the Intelligence and Surveillance Law Handbook, by Oxford University Press, she has been a witness before the Lords Committee on the Constitution, on surveillance matters and has written for the Covert Policing Review on that topic. Her doctorate is in the computational aspects of how the human visual system integrates 3-dimensional visual data.
Dr. McCloud works as a legal consultant, mediator, and lecturer, and has authored several publications. She is recognised for her LGBTQ advocacy and has been featured in various prestigious media outlets. In 2025 she was listed No. 1 in the Independent Pride List. She continues to contribute to legal discourse and practice across multiple domains.